Shipping and Returns Policy – Munchkin Moods Apparel

Shipping

Thank you for choosing Munchkin Moods Apparel! We’re excited to serve customers within the United States. Please review our shipping policy below:

Shipping Timeframe: Orders typically take 7-12 business days for fulfillment and delivery within the United States.
Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination address or the quantity of items for flat rate options. You can view the shipping costs during the checkout process before finalizing your purchase.
Tracking Information: Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your delivery and estimate its arrival time.
Delivery Time: Please note that delivery times may vary depending on factors such as weather conditions, holidays, and other unforeseen circumstances. While we strive to deliver your order within the estimated timeframe, we appreciate your patience and understanding in the event of any delays.
No Changes or Cancellations: To ensure the fastest processing times possible, we are unable to accommodate changes or cancellations to orders once they have been placed. We apologize for any inconvenience this may cause.

Thank you for choosing Munchkin Moods Apparel. We hope you enjoy your custom-designed items. Please take a moment to review our return policy.

1. All Sales Are Final:

We strive to provide you with the best products, and to maintain efficiency and quality, all sales are considered final.
Ensure accuracy in sizes, colors, and designs before completing your purchase.

2. Returns for Damaged or Defective Items:

While we inspect each item thoroughly, if you receive a damaged or defective product, please contact us within 7 days of receiving your order.
To initiate the return process for a damaged or defective item, email us at [[email protected]] with your order number, a description of the issue, and clear photos of the damaged or defective product.
In the event a return is approved under this clause, you will be sent a pre-Paid shipping Label

3. Returns at Our Discretion:

Returns may be considered on a case-by-case basis at our discretion.
If you believe there is a valid reason for a return not related to damage or defect, contact us at [[email protected]] with your order number and a detailed explanation of your request.
We reserve the right to approve or deny returns based on the circumstances presented.
In the event that a return is approved for a reason other than Damaged or Defective, you will be responsible for the return shipping

4. Refund Process:

Approved returns for damaged or defective items will be eligible for a refund or replacement, at our discretion.
Refunds will be processed to the original payment method within 7 business days after the return is approved.
Shipping costs are not refunded unless the return is due to a mistake on our part.

Contact Information:

For return inquiries or assistance, please contact our customer service team at [[email protected]].

Thank you for your understanding. We appreciate your business and hope you love your Munchkin Moods Apparel.

Sincerely,

Munchkin Moods Apparel